Terms and Conditions

1. Introduction

Welcome to InnovateEase LTD (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website www.innovateease.com, products, and services. By accessing or purchasing from our website, you agree to comply with these Terms in full.

2. Eligibility

By using our website or purchasing our products, you confirm that you are at least 18 years old, or accessing under the supervision of a parent or guardian.

3. Products and Services

We strive to provide accurate product descriptions, images, and details. However, InnovateEase LTD does not guarantee that all product information is free from errors. We reserve the right to modify, discontinue, or update any product without prior notice.

4. Orders and Payments

  • All prices on www.innovateease.com are listed in GBP (£) unless otherwise stated.

  • Payments must be completed in full before order dispatch.

  • We reserve the right to cancel or refuse any order at our discretion.

5. Shipping and Delivery

  • We aim to process and dispatch orders promptly. Delivery times may vary depending on location and external factors beyond our control.

  • InnovateEase LTD is not liable for delays caused by courier services, customs, or unforeseen circumstances.

6. Returns and Refunds

  • Customers have the right to request a return within 14 days of receiving their order, provided the product is unused, in original packaging, and in resalable condition.

  • Refunds will be processed once returned items are inspected.

  • Shipping costs for returns are the responsibility of the customer, unless the item is faulty or incorrect.

7. Limitation of Liability

  • InnovateEase LTD shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • All products should be used according to the instructions provided. Misuse is at the customer’s own risk.

8. Intellectual Property

All content on www.innovateease.com, including logos, text, images, and designs, is the property of InnovateEase LTD and protected by copyright laws. Unauthorized use or reproduction is prohibited.

9. Privacy Policy

We are committed to protecting your personal information. Please refer to our Privacy Policy for details on how your data is collected, stored, and used.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

11. Contact Information

For any questions regarding these Terms, please contact us:

📧 Email: support@innovateease.com
🏢 Address: InnovateEase LTD, 128 City Road, London, EC1V 2NX, United Kingdom